Terms of Service

These Terms of Service govern your use of the Raindeer Supply Co website and any purchases, subscriptions, or interactions made through the site. Raindeer Supply Co is operated by The Social Media Posse LLC.

By accessing or using this website, you agree to these Terms.

1. Use of the Website

You may use this site only for lawful personal shopping, browsing, and informational purposes. You agree not to misuse the site, interfere with its operation, or attempt unauthorized access to any part of the website or its systems.

2. Products and Availability

All products are subject to availability. Because our candles are handmade in small batches, product quantities may be limited and may vary over time.

We reserve the right to modify or discontinue products, scents, collections, pricing, or promotions at any time.

3. Product Variations

Because our products are small-batch and handmade, minor variations in wax appearance, color, finish, label placement, and vessel presentation may occur. These are not considered defects.

4. Pricing

All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change pricing at any time without prior notice.

5. Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, abusive, or inconsistent with normal consumer behavior.

6. Local Delivery

If you choose local delivery, additional terms apply. Please review our Local Delivery Terms page.

7. Candle Safety

Candles must always be used responsibly. Customers are responsible for following all candle safety instructions, including burning within sight, trimming wicks, and keeping candles away from children, pets, and flammable objects. See our Candle Care and Safety page.

8. Intellectual Property

All content on this site, including text, logos, branding, product names, graphics, images, and layout, is owned by or licensed to Raindeer Supply Co and The Social Media Posse LLC and may not be copied, reused, or exploited without written permission.

9. User Submissions

If you submit reviews, photos, testimonials, or other content, you grant us a non-exclusive right to use, display, reproduce, and share that content in connection with our business and marketing, unless otherwise agreed in writing.

10. Disclaimer of Warranties

This site and all products are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted site access or that products will meet every individual preference or expectation.

11. Limitation of Liability

To the fullest extent permitted by law, Raindeer Supply Co and The Social Media Posse LLC will not be liable for indirect, incidental, consequential, or special damages arising out of or related to your use of the site or products.

12. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of laws principles.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, contact [email protected].